With your oven:

• 26" Blaze Pizza Oven
• Conversion Kit
• Rotisserie Kit - Tray & Forks

PRODUCT INFORMATION:

• Manufacturer:
• Model Number:
• Fuel Type: Gas And Propane

DIMENSIONS:

• Width: 26.06″ W
• Opening Size:
• Height: 23¼″ H
• Depth: 29″ D
• Weight: 206
• Cooking Area:688 sq.in

OVEN INFORMATION:

• Warranty: Three Year Warranty
• Exterior Material: 304 Stainless Steel inside and out
• Cooking Surface: N/A
• Max Temperature: 550 degrees
• Pizza Count: N/A
• Chimney: No
• Cooking Stone Material:
• Total BTUs: 24,500 BTU
• Infrared Burner BTUs: N/A
• Back Burner BTUs: 8,500 BTU
• Cooking Stone Diameter:17"
• Door: N/A
• Internal Diameter: N/A
• Cooking Height: N/A
• Carton Dimensions:
• Shipping Weight (Gross):

SHIPPING POLICY
DATE OF LAST UPDATE: 08 31 2023

Order Processing

Once your order is placed, you will receive an order confirmation e-mail confirming your order.

We will then reach out to our suppliers to confirm availability.  If your item is backordered or unavailable, we will void the pre-authorization and reach out to you via e-mail.  

Order Shipment

Your order will ship within three to five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

If you do not receive tracking information or have any questions feel free to follow up with us at: Support@Fortissimopizzaovens.com

Once your order is shipped, you should receive your product in between 5 and 7 business days

Currently we only ship to the United States forty-eight contiguous states and Washington, DC. However, we cannot ship to P.O. boxes or military bases or diplomatic locations.

Shipping Costs

All pizza ovens and firewood products are shipped free of charge. Lift gate' delivery service available for an additional fee.

Orders for tools, accessories, and general merchandise are shipped via standard  or ground UPS.  The cost of which is calculated real time and shown at checkout. Food items are also shipped via standard or ground UPS with the cost shown at time of checkout, however, if the order is over $50, the shipping is free.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to Support@fortissimopizzaovens.com and we will process an insurance claim on your behalf.

Cancellations & Refunds

All orders canceled after 48 hours are subject to a $25 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for the return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Still have questions about shipping? Contact customer service at Support@fortissimopizzaovens.com.

Refund and Return Policy

If you are unhappy with your product, let us know and we will make it right.  We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Certain types of items cannot be returned such as all food products.

To be eligible for a return, your item must be in the same condition that you received it.  It must be unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Support@Fortissimopizzaovens.com.  Our Support team will walk you through the return process.   If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You are responsible for and must prepay all return shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Fortissimopizzaovens.com.

If more than 15 business days have passed since we’ve approved your return, please contact us at Support@Fortissimopizzaovens.com.

Damages and issues

Please inspect your shipment before signing for it.  If there is a sign of significant physical damage to the packaging, please take photos of the damage and note "Shipment Damaged" on the Bill of Lading (BOL) before you sign for it.  If there appears to be some minor damage, again take photos, and mark the BOL as "Received with Possible Concealed Damage".  Contact us immediately at Support@Fortissimopizzaovens.com if the item is defective or damaged so that we can evaluate the situation and work with our supplier to resolve the issue and make it right.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact Support@Fortissimopizzaovens.com and our team will guide you through the process.  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Food items cannot be exchanged.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Restocking Fees (Ovens and stands only)

While some of our oven suppliers charge restocking fees ranging from 10% to 25%, Fortissimo Pizza Ovens will limit the restocking fee for our customers to a maximum of 10%; and we will make up the difference to the supplier.

Still have questions about your return? Contact customer service at Support@Fortissimopizzaovens.com

Warranty Registration

The following information is applicable only to the gas oven BLZ-26-PZOVN PIZZA OVEN (NG/LP) in addition to the parts warranty found below. The warranty does not cover labor or labor related charges, or shipping & handling costs. All repair work must be performed by a qualified professional service person. (Blaze will not reimburse for any diagnostic charges). Please call our customer service department for help diagnosing the issue before calling a service provider. Unlike the standard Blaze Outdoor Products Oven, the Blaze Gas ovens BLZ-26-PZOVN PIZZA OVEN (NG/LP) can be used in multi-user applications, including but not limited to: apartment complexes, hotels, condo complexes, fire stations, police stations, multi-family dwellings, etc. The Blaze Gas Oven


BLZ-26-PZOVN PIZZA OVEN (NG/LP) warranty is not applicable when used in a restaurant setting. For multi-user applications Blaze Outdoor Products applies the following warranty:

o THREE (3) YEAR WARRANTY Stainless steel oven housing, burners, stainless steel rod cooking grids, brass valves, inner liners and manifold assemblies.
o NINETY (90) DAY WARRANTY All other components, except burners, are warrantied for 90 days.

This warranty replaces the lifetime warranty offered with residential use when appliance is used in multi-user settings. If you have purchased a Blaze Series Oven you must register your product within 30 days of purchase to validate the warranty and maintain your original receipt to get parts for the appliance. You may register your appliance at www.blazegrills.com by selecting Support, and then selecting Register your Product. You may also fill out page 40-41and mail to the address located at the bottom of the form. The
warranty is for original owners only at the original site of delivery and cannot be transferred to new owners. You must retain your sales slip or invoice. Installation, repair and maintenance work should be performed by an authorized service technician. Work by unqualified persons could be dangerous and will void the warranty. All Natural and LP Gas appliances must have a qualified installer complete the installation for the warranty to be in effect. The incorrect installation of the Blaze gas appliance will void the warranty. Please call Blaze Outdoor
Products for more information on correct installation of the gas appliance. Blaze Outdoor Products shall not be liable under this or any implied warranty for incidental or
consequential damages and Blaze Outdoor Products liability is limited to the purchase price of the appliance only. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. This warranty is applicable in the United States and Canada only.

ATTENTION International Customers: Please consult your selling dealer or distributor for specifics pertaining to your product warranty and procedure. No one other than the selling dealer or distributor is authorized to perform any obligations under this warranty. Improper Maintenance, high cooking temperatures, excessive humidity, chlorine, fertilizers, lawn
pesticides, chemicals, and salt can affect the Stainless Steel components and for these reasons, the warranties DO NOT COVER DISCOLORATION, SURFACE RUST, OR RUST, unless there is a loss of structural integrity/rust through of the appliance components. This warranty covers defects in material and workmanship.

WARRANTY ON PARTS:
o Main Burners –Lifetime (Parts Only)
o Cooking Grids– Lifetime (Parts Only)
o Body – Lifetime (Parts Only)
o Flame Tamers + Heat Zone Separators – Lifetime (Parts Only)
o Warming Rack – Lifetime (Parts Only)
o Valves- Lifetime (Parts Only)
o Ignition, Electronics, and Lighting systems– 1 year (Parts Only)


Consumers are responsible for all shipping costs associated with warranty parts and labor costs over
and above $120.00. All warranty claims are subject to manufacturer review. Please make sure to have
your sales receipt information and product serial number located on the outside left side panel of the
appliance. All replacement parts can be purchased through your local stocking dealer.

QUESTIONS ABOUT THIS PRODUCT?  

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